Our Order Shipment Process

Saskatchewan Minerals Inc. - Sodium Sulphate is Our Business

“When I tell customers about the Saskatchewan Minerals order process, they often can’t believe how detailed and organized we are compared to other materials suppliers.” -Rodney McCann

The Saskatchewan Minerals plant is located an average of 1,829 miles from any of our customers. That makes delivering sodium sulphate a challenge, especially for Natalie, our shipping clerk. Her skills in planning, organizing and logistics are critical to ensuring the product gets to market. Here’s a look at the Saskatchewan Minerals process…

PRE-SHIPMENT

  1. Order arrives by email, fax or phone (thank you!)
  2. Order entered in database; shipment requirement acknowledged
  3. Order communicated to specific warehouse; distribution point confirmed
  4. Shipping date is set once Natalie has prepared logistics

SHIPMENT

  1. Order sheet printed: what ships that day + plans for future shipments
  2. Trucks & railcars booked according to unique customer needs
  3. Daily loading schedule provided to Jason (assistant plant manager)
  4. Product analyzed to ensure specifications met, by Brenda (lab tech)
  5. CoA produced; Brenda advises Natalie load is “Good to Go”
  6. Cars, trucks or bags are loaded; order ships

POST-SHIPMENT

  1. Natalie confirms orders are filled, with no non-conformances
  2. Natalie uses Steel Roads to provide rail location reports
  3. Railcars remain on customer tracking list until empty and released
  4. Railcars remain on internal tracking list for turnaround time analysis
  5. Railcar stats kept and further analyzed, to be able to adjust for inclement weather
  6. We stay in constant contact with customers throughout the process, providing information and gathering feedback for overall improvements.

Prepared for emergencies

For customers who are 100% supplied by Saskatchewan Minerals, we have product available in back-up locations to ensure requirements are met. In emergencies, we have been able to supply customers from our various warehouse or plant locations, divert shipments or container type to meet the emergency requirement all within hours of the first call.

IN THIS ISSUE